New Google Pixel 2 XL Has A Major OLED Screen Problem

Tuesday, 24 Oct, 2017

The Google Pixel 2 XL hasn't even been released yet, but users with review units are already noticing what could become a big problem for the premium handset: screen burn-in.

While the phones do boast a plethora of cool features including a HDR+ processing chip, some users of the Pixel 2 XL are reporting instances of screen burn-in on the larger of the two models. However, for the fact that, the device still has a single camera incorporation and the removal of the 3.5 mm headphone jack has caused a lot of chaos in the fan base.

A post by Android Police's Alex Dobie clearly shows that the soft navigation buttons have burnt-in to the OLED display after just one week and since it was first reported, other (mostly journalists) have said the same. According to specialist website Android Central, after being in use for around a week, the Pixel 2 XL has been exhibiting signs. Google issued a statement to The Verge saying it is "actively investigating" users' reports.

So, what do you think about this issue? Android Central's review unit suffered from the same screen burn-in.

OLED burn-in is a common problem in smartphones, however, the problem appearing so early on a device certainly is an alarming situation for Google. It usually takes the form of semi-visible images of previously displayed icons or video content left "burned" into the display even when they're no longer supposed to be visible.

When you look at a grey image in fullscreen, you can see a faint silhouette of the navigation bar at the bottom of the display, complete with outlines of the Back, Home, and Recent Apps soft keys. Ars Technica's Ron Amadeo observed inconsistent colors across the the LG V30's display, revealing its very real "banding" problems. Indeed, LG has used it before, in its G Flex 2 phones.

"You can't eyeball mobile and TV display performance anymore; they are now significantly more complex with lots of internal modes and variables that need to be properly tested, measured, and evaluated", Dr. Soneira told me in an email.

The ball's in Google's court. Google did not immediately comment on the issues.