Amazon Key lets delivery people inside your house

Friday, 27 Oct, 2017

It seeks to solve a common problem - the theft of packages from America's front doors. "Somebody looking around the house - what's the provable harm they'd be able to show?" How much does this cost again? Delivery associates are told to ring a doorbell or knock when they arrive at someone's house. When it comes to the Amazon Key level of access, i.e. "on-demand", only 11 percent said they would be willing.

Maybe I'm a sucker for Amazon, or just don't care about privacy, or more likely I just like to try new stuff. There are now more than 1,200 services from providers in the Amazon Home Services network.

To use Amazon Key, customers will have to buy the roughly $250 Amazon Key In-Home Kit featuring an Amazon Cloud Cam indoor security camera and a compatible smart lock from Kwikset or Yale. Users can set up the system themselves, or opt for free professional installation.

Available only to Prime members, the system involves a smart lock and a camera inside the home.

Amazon employees won't be knocking on doors for much longer. Amazon Key In-Home Kit starts at $249.99.

Amazon Key not only offers in-home deliveries but also will eventually offer in-home services, such as cleaning and pet-sitting.

Third is the option that's stirring all the controversy, in-home delivery of items from Amazon. "Now, Prime members can select in-home delivery and conveniently see their packages being delivered right from their mobile phones". "These individuals are thoroughly vetted, with comprehensive background checks and motor vehicle records reviews". Amazon's new alternative method for delivery will eventually be coming to more locations throughout the U.S. "If you have a pet, we require you to safely block off your pet from the delivery area in your home on the day of delivery".

Amazon will make sure the person is at the right home and unlock the door. No special codes or keys are given to the driver. Once that happens, the courier has a few seconds to leave the package inside before closing and locking the door behind them. Together they watch a video that depicts how the whole front-door delivery works. You'll be notified any time your guest locks or unlocks your door.

That means all you bird and fish owners out there are fine, but any dog or cat lover who doesn't want to crate their little buddy for the day is likely out of luck.

Now that Amazon has answered those questions, it isn't too scary. Does knowing how Amazon Key works change your mind, or confirm your concerns?

Not to worry, says Amazon.