Best Google Pixel 3a and 3a XL Cases

Thursday, 23 May, 2019

Pixel 3a and Pixel 3a XL users have also reported some power issue they are facing with the smartphones.

Some owners of the new Pixel 3a and Pixel 3a XL have reported that their device has been randonly shutting down, a number of owners of the device have mentioned this on Reddit. It doesn't appear to be limited to a single carrier.

Reports also suggest that the issue does not seem to be triggered by third-party apps as it even happens when the phone is in Safe Mode.

However, another Reddit user on a separate thread on the same problem noted that the issue only seems to occur when their device is connected to WiFi, and that "Leaving the phone with wifi off seems to prevent the crashing altogether".

The problem affects both the regular 3a and the XL version. These two are the toned-down version of the a year ago launched flagship smartphone Pixel 3. There will be a lot going on in the background to replciate and diagnose the issue to identify the cause whether it be hardware, software or some other combination of factors. Owners sued Google in February 2018 after alleging they were intentionally sold faulty phones. One solution apparently advocated by Google was to perform a factory reset and the problem disappeared.

Users could still get the Fabric Phone Cases for the Pixel 3 and Pixel 3a lineups, but that's pretty much it.

A report from Android Police claims that a hard reset - having to hold down on the power button for close to 30 seconds - is required to bring the phone back on. Google's likely crossing fingers the issue isn't far more widespread than previous issues - and that it's nowhere near as much of a clusterflump than the old Huawei issue - or the new Huawei issue.