Pixel feature lets users communicate with emergency operators without speaking

Sunday, 04 Aug, 2019

Recently, Google declared a brand-new voiceless emergency operator option for Pixel and additional Android phones nowadays, a feature that may allow those who are either injured, in a risky condition, or have a speech impairment to induce the medical, police, or fire emergency help they need.

Google said its feature is best for people who can not verbally communicate with an emergency call operator due to a disability, injury, or a risky situation.

Google is figuring an automated text-to-speech feature to the Phone app on Pixel devices, enabling a one-tap system to relay location data to the medical, fire, or police responders without the need for speech. All information shared between a user and an operator remains private.

If you're ever stuck in a bad situation and require emergency services, the last thing you want to be doing do is fiddling around with your phone. There could, for example, be a situation in which the caller can't speak, whether because of injury, danger, or perhaps due to a speech impairment. Many device makers like Samsung, LG, and OnePlus create their own phone apps separate from Google's. The tech giant has also expanded Emergency Location Service around the US.

The operator will know your location because of the phone's Global Positioning System. A select few models from other OEMs will also see this in the next few months.

Google made the announcement earlier today in a blog post that explained the stock "Phone" app is getting the new feature.

Google's new feature will let Android and Pixel users send info to 911 operators via automated voice messaging. Presumably, devices in the Android One program and Motorola's nearly stock phones could get this feature in the future. Importantly, your Android device is speaking to the emergency operator, not a Google server as in the case of Duplex.